Shipments and returns Solventbase.com

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

We will use appropriate materials for a reasonable, secure packing of your goods. If goods are damaged during the transport, please inform our service department within 3 days after goods are received.

All of our product is direct from original manufacturer, who also supplies the brand name to domestic market but with much higher price. We offer this special purchase and pass this saving direct to our customer.

We understand what you need in your business. We can give you professional advices, suggestions and ways to further reduce your production cost in the long run. Please feel free to contact us if you need more information

Boxes are amply sized and your items are well-protected.

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